Hi, I'm Randy
I build Excel tools and write SOPs for small businesses. I still work full time in operations management, and this is my side business. Here's a little about where I come from, so you know who you'd be working with.
How I got here
I started at Amazon in 2014 as a temp worker in ICQA. That stands for inventory control and quality assurance, which mostly means making sure what the system says is on the shelf is actually on the shelf. After Amazon, I moved into warehouse and distribution management.
- 2014Temp worker in ICQA
Started on the floor, then went full time.
- 2016ICQA Process Assistant (PA)
My first promotion.
- 2017ICQA Manager
Running the night-shift inventory control and quality team.
- 2019–2021Operations Area Manager
Ran inbound and outbound teams at one of the largest sites on the East Coast.
- 2021–2023ACES Program Manager (Continuous Improvement)
Led continuous improvement across 13 Philadelphia-area sites.
- 2023–2026Assistant Manager, Warehouse · Mitsubishi Electric Trane US
Ran warehouse operations, started the site safety committee, and handled labor planning.
- 2026–nowDistribution Manager · Bimbo Bakeries USA
Running day-to-day distribution and building Excel reports to track order fill.
Why I care about making data easy
In every one of those roles there was a lot of data, and a lot of people who didn't understand it. The numbers were always updating, but there was no good way to digest them or turn them into something you could actually use.
That's what pushed me to start making data easier. Not fancier, just easier to read, easier to update, and easier to act on.
No degree, just reps
I don't have a college degree. Everything I know about spreadsheets and processes, I learned on the floor, plus a lot of Google searches and YouTube videos.
These days I also use AI tools to help me work faster. They're a tool, like a good formula. The know-how comes from years of working with real teams and real numbers.
Why I'm doing this
I know what it's like when the numbers finally make sense and you can see what's going on. I want to help you get that same impact without spending so much of your own time building it, so you and your team get time back on the floor, where it matters.
If that sounds useful, I'd be glad to hear what you're working on.
— Randy